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Abuhussain, M (2020) An assessment of the Saudi Residential Buildings Envelope Code under the current and future climate change scenarios: the case for Jeddah in the hot and humid climate region, Unpublished PhD Thesis, , University of Liverpool.

Akade, S A (2017) Understanding the impact of culture on project execution in a developing country: an action research study of six international oil and gas companies in Nigeria, Unpublished PhD Thesis, School of Management, University of Liverpool.

Akinnola, P (2021) Improving project performance on construction projects through stakeholder management-an action research inquiry, Unpublished PhD Thesis, , University of Liverpool.

  • Type: Thesis
  • Keywords: audit; capital expenditure; communication; complexity; compliance; construction planning; construction project; cost variance; financial management; governance; key performance indicators; training; stakeholders; interview; qualitative research; thematic
  • ISBN/ISSN:
  • URL: https://doi.org/10.17638/03124988
  • Abstract:
    This thesis examined how the performance of construction projects can be improved through stakeholder management in a construction organization. The research is important to reduce stakeholder non-compliances with the use of the organization integrated management system (IMS), enhance key performance indicators (KPIs) and ensure construction projects are executed in compliance with an improved IMS, to the benefit of the organization, while increasing profitability. The research was undertaken using qualitative research methodology. Data was collected by conducting semi-structured interviews with eight experienced mid-level stakeholders that utilize the integrated management system and lead complex projects at four different research sites. The aim of the interviews was to gather insights, knowledge and understanding on the factors that impact the IMS processes and the strategies to adopt to improve project performances. Thematic analysis was used to identify and analyse the findings. In three action cycles, the research revealed that mid-level stakeholder engagement under an integrated management system is highly critical and will be driven by the capital expenditure (CAPEX) on the project, the scope of the project and the complexity of the project. The research revealed that strategies to address non-compliances and fix existing IMS process gaps, include early engagement through proper stakeholder stewardship, effective communication and alignment among stakeholders, verification of stakeholders mandatory training, senior management timely review and signing of project documents and the implementation of an efficient governance and assurance system through audits to monitor project performances. The research generated actionable knowledge and added value with the development of an improved authority and responsibility matrix (ARM) to hold stakeholder accountable for their tasks, the development of a risk matrix to capture unidentified risks early, the development of a construction planning flow process to match project risks with deliverables, and the development of a financial management tracking (FMT) system to effectively track cost variances and increase profitability.

Aksenova, G (2020) The dark side of ecosystem orchestration: an empirical investigation of building information management in the digital built environment sector, Unpublished PhD Thesis, , University of Liverpool.

Al Hawsah, M O (2020) The impact of project sponsors' decisions on the success of projects: An action research study, Unpublished PhD Thesis, , University of Liverpool.

Al-Ashaikh, M H (1996) Project management in the public sector of Saudi Arabia, problems and solutions, Unpublished PhD Thesis, , University of Liverpool.

Al-Gathafi, M M (2005) Riskness of time and cost overruns and the effectiveness of risk response measure strategies in the Libyan construction industry, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Al-Hachami, Z (2020) Decision making in the oil and gas construction project management: structured VS discretionary, Unpublished PhD Thesis, , University of Liverpool.

Al-Omari, T (2004) Stochastic regression modelling of cost and duration overrun of construction projects implemented in Kuwait, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Alattyih, W (2015) Value creation and risk assessment for green building design in Saudi Arabia, Unpublished PhD Thesis, , University of Liverpool.

Aljarman, M (2016) Emerging risk from the application of building information modelling through the life cycle of projects, Unpublished PhD Thesis, Department of Architecture, University of Liverpool.

Alzaed, A (2012) User centered passive building design, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Alzahrani, A (2015) Uncovering the emerging risks from climate change scenarios and related climate change risk management in the building sector in the UK, Unpublished PhD Thesis, , University of Liverpool.

Alzahrani, S (2015) Dynamic simulation of the impact of risk events and risk cost in KSA PPP projects, Unpublished PhD Thesis, School of Engineering, University of Liverpool.

Bassanino, M N (1999) The perception of computer generated architectural images, Unpublished PhD Thesis, , The University of Liverpool (United Kingdom).

Binsarra, F A (2016) Uncovering the structure and the dynamic of information propagation in building, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Blyth, K A (2002) A computer model that forecasts the cash flow of building projects at the tender stage using stage payments, Unpublished PhD Thesis, School of Architecture and Building Engineering, University of Liverpool.

Elhag, T M S (2004) Tender price modelling: artificial neural networks and regression techniques, Unpublished PhD Thesis, School of Architecture & Building Engineering, University of Liverpool.

Evans, R C (2002) Dynamic cash flow forecasting model for construction contractors, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Feldbauer, R R (2019) Mindful project management: a framework to enhance underperformance managing large hospital builds by incorporating principles adapted from High Reliability Organizations, Unpublished PhD Thesis, School of Management, University of Liverpool.

Gee, S (2019) The development of an innovative, lean, mobile factory system to manufacture timber frame closed panels in temporary locations for use in the Assembly of Houses in the Affordable Rented Sector, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Gholami, E (2017) Exploiting BIM in energy efficient domestic retrofit: evaluation of benefits and barriers, Unpublished PhD Thesis, Department of Architecture, University of Liverpool.

Gkeredakis, E (2009) Explaining the distinctiveness of coordination through an in-depth study of a major construction project, Unpublished PhD Thesis, Management School, University of Liverpool.

Hepworth, A (2021) Decision-making in immature projects organisational environment: A mental model approach that influences conscientious critical thinking, Unpublished PhD Thesis, , University of Liverpool.

Ibrahim, A M (2019) A method to support leadership effectiveness in a construction project organisation in Nigeria, Unpublished PhD Thesis, School of Management, University of Liverpool.

Jervis, E (2015) Lowering CO2 emissions: a framework for overcoming institutional pressures and diffusing low carbon strategy throughout the construction supply chain, Unpublished PhD Thesis, School of Management, University of Liverpool.

Khodadadyan, A (2021) Living and future tools for risk assessment: an examination of the possibilities for fusion, Unpublished PhD Thesis, , University of Liverpool.

Kirkham, R J (2002) A stochastic whole life cycle cost model for a national health service acute care hospital building, Unpublished PhD Thesis, , University of Liverpool.

Kori, S i (2017) BIM business value creation for SME architectural firms in Nigeria using intellectual capital development, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Makwiranzou, C (2019) Building trust and managing risk between the client, consultant, and contractor in traditional and relational construction projects, Unpublished PhD Thesis, School of Management, University of Liverpool.

Morton, R R (1982) The speculative housebuilding industry in the nineteen seventies, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Munir, M (2020) Development of a building information modelling asset value realisation model, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Nizam Shaikh, R (2019) BIM-based investigation of total energy consumption in delivering buildings as a product, Unpublished PhD Thesis, , University of Liverpool.

Raimi, T (2017) Achieving customer satisfaction in a private housing organisation in Nigeria, Unpublished PhD Thesis, , University of Liverpool.

Salih, A (2020) Project management information system introduction: Challenges and remedies in a construction context, Unpublished PhD Thesis, , University of Liverpool.

Savva, C (2023) Lessons that can be learnt using action research strategies within TfL, Unpublished PhD Thesis, , The University of Liverpool (United Kingdom).

Sujan, S F (2020) A holistic and systemic model of collaboration in the AED industry, Unpublished PhD Thesis, , University of Liverpool.

Sutton, R M (2019) The development of a sustainable construction design process, Unpublished PhD Thesis, School of Engineering, University of Liverpool.

Tomlinson, J (1998) A premises occupancy cost forecasting model, Unpublished PhD Thesis, , The University of Liverpool.

Wanous, M (2000) A neurofuzzy expert system for competitive tendering in civil engineering, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Wellings, F (2005) The rise of the national housebuilder: A history of British housebuilders through the twentieth century, Unpublished PhD Thesis, , University of Liverpool.

Xi, J (2013) Evaluating the functional performance of small-scale public demountable buildings, Unpublished PhD Thesis, , University of Liverpool.

Zou, Y (2017) Building information modelling and knowledge-based risk management system, Unpublished PhD Thesis, School of Engineering, University of Liverpool.